Trust & Compliance
Regulatory & Legal Information
Hibiscus Finance Company Limited is licensed and regulated by the Central Bank of Nigeria. Here is everything you need to verify our credentials.
CBN Licensing & Verification
Hibiscus Finance Company Limited is duly licensed by the Central Bank of Nigeria as a Finance Company under the Revised Guidelines for Finance Companies in Nigeria (April 2014).
You can independently verify our licensing status by contacting the CBN's Other Financial Institutions Supervision Department (OFISD) or visiting www.cbn.gov.ng.
Corporate Registration
Hibiscus Finance Company Limited is incorporated in Nigeria under the Companies and Allied Matters Act (CAMA) and registered with the Corporate Affairs Commission (CAC).
- Company Name: Hibiscus Finance Company Limited
- RC Number: 8290170
- Registered Address: Victoria Island, Lagos, Nigeria
- Type: Private Limited Liability Company
Consumer Protection
- All customer complaints handled within 5 working days
- Unresolved complaints may be escalated to the CBN CFPD
- CBN CFPD Toll-Free: 0800 225 5226
- CBN CFPD Email: cfpd@cbn.gov.ng
- HFC Complaints: complaints@hibiscusfcl.com
Data Protection
- Compliant with Nigeria Data Protection Act (NDPA) 2023
- Registered Data Controller with NDPC
- All personal data collected under published Privacy Policy
- Customer data is never sold to third parties
- Right to access, correct, or delete your data at any time
Privacy Policy
1. Who We Are
Hibiscus Finance Company Limited ("HFC", "we", "us") is a CBN-licensed finance company. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.
2. Data We Collect
Through this website, we currently collect email addresses submitted via the waitlist form. When you become a customer, we collect identification documents, financial information, contact details, and transaction data necessary for regulatory KYC compliance and service delivery.
3. How We Use Your Data
- To notify you of our launch and send early access information (waitlist)
- To deliver and manage financial products and services
- To comply with CBN KYC, AML/CFT, and regulatory reporting requirements
- To communicate service updates, product changes, and regulatory notices
4. Retention
Waitlist email addresses are retained until one year after our public launch or until you unsubscribe, whichever is earlier. Customer data is retained for a minimum of 10 years following the end of a customer relationship, as required by CBN guidelines.
5. Your Rights
Under the Nigeria Data Protection Act 2023, you have the right to access, correct, delete, or restrict processing of your personal data. Contact: privacy@hibiscusfcl.com
6. Contact
Data Protection Officer: Hibiscus Finance Company Limited, Victoria Island, Lagos, Nigeria | privacy@hibiscusfcl.com
Terms of Use
1. Acceptance
By accessing this website, you agree to be bound by these Terms of Use. If you do not agree, please do not use this site.
2. Use of the Site
This website is for information purposes only. Nothing on this site constitutes a financial offer, product approval, or guarantee of service availability. All financial products are subject to eligibility assessment, credit checks, and full terms disclosed at the point of application.
3. Intellectual Property
All content on this website — including text, graphics, the Hibiscus Finance brand, and the hibiscus mark — is the property of Hibiscus Finance Company Limited and may not be reproduced without written consent.
4. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria. Disputes shall be subject to the exclusive jurisdiction of Nigerian courts.
5. Contact
Legal enquiries: legal@hibiscusfcl.com | Hibiscus Finance Company Limited, Victoria Island, Lagos, Nigeria